Office Policies and Mission

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 9 a.m. – 6 p.m.
Select Saturdays: 9 a.m. – 4 p.m.
Friday and Sunday: closed
 

Our Mission

Welcome to Kelley M. Dunay, D.M.D., Orthodontics. Our mission is to provide state-of-the-art orthodontic care to children, adolescents and adults in the most caring, professional and fun environment. Our goal is to enhance the quality of life of our patients by creating beautiful smiles and well-balanced faces that exude confidence and self-worth. Dr. Dunay is committed to each individual patient by providing a customized treatment plan to address their individual needs and desires. We will act as both educators and motivators, taking our patients to the highest level of orthodontic care utilizing the latest technologies and newest treatment modalities, such as invisible ceramic braces, Invisalign®, digital imaging and orthodontic micro implants.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours’ notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation. However, if you miss three appointments without notifying us, you will be charged a $35 missed appointment fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.